A message from Bata India CEO

Dear customers,

As our valuable customer, we thank you for your support to Bata India. Your trust has motivated us to serve you with passion and put your interest first. Keeping the current situation in mind due to coronavirus, we have closed some of our stores in line with local government guidelines. To offer a safer shopping environment for you, we have initiated a slew of measures across all Bata stores.

Shop from home at www.bata.in
We understand that some of you would like to shop from the comfort of your homes for which www.bata.in remains at your service 24X7. Choose from over 1000’s of our new arrivals and classics collections, bags, accessories and shoe-care on our site. We offer digital payments and free home delivery.

Store Hygiene
All Bata stores and outlets are being cleaned, disinfected, and sanitized every three hours. As a part of the sanitizing process, all frequently touched objects from door knobs to keyboard buttons are being cleaned. Store cleaning practices have further been strengthened, with frequent cleaning of floors, sitting area, fitting room, and stock room.

Staff Education
We have initiated extensive training and education programs for our staff working in all Bata stores. The staff is trained to wash their hands every two hours with soap and water and to use hand sanitizer immediately after any physical interaction between staff members or customers. Aligned with the World Health Organization advisory, the staff has been educated about the virus and how it spreads.

Customer Dealing
Along with contributing our bit in stopping the spread of the disease, your health and safety is at the center of our efforts of staff education and training at Bata India. Each of our store is armed with sanitizer for your benefit. The staff will be keeping safe distance even when guiding and advising you regarding footwear choices.

Bata Club Loyalty Program benefits extended
Being a Bata loyal customer, you must have accumulated points from your previous purchases at Bata. The points have an expiry date. In case the date is approaching soon, you don’t have to rush to our store to avail them, as we have increased the validity of the points up to May.

I want to thank you for your support and understanding. We really appreciate it, and will continue to do all we can to serve you well, hoping this difficult period will come to an end the earliest possible. Meanwhile, happy shopping, and importantly, stay healthy!

I would like to thank you for your continued support and look forward to welcome you at www.bata.in or one of our open Bata Stores. Together, lets fight the virus and hope that this difficult time will soon get over. Till then, I wish the best of health to you and your family members.

Regards,
Sandeep Kataria
CEO, Bata India Ltd.