DELIVERY AND RETURNS

- Shipping Policy

We are committed to delivering your order accurately, in good condition, and on time. Please note our shipping policy as follows:

We make our best efforts to ship each item in your order within 5 working days of the order. However in some cases, we may take longer, up to 7-10 working days, to ship the order as we may have to procure it from some other stores

We ship on all week days (Monday to Saturday), excluding public holidays

Currently, each order may be shipped only to a single destination address. If you wish to ship products to different addresses, you shall need to place multiple orders

To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies

While we shall endeavour to ship all items in your order together, this may not always be possible due to product characteristics, or availability


- Exchange Policy/Return Policy

We are committed to ensuring your satisfaction with any merchandise you have ordered

In case you are not satisfied with your purchase, you can exchange any merchandise bought from BATA Home Service within 15 days from the original date of invoice, provided that the article(s) being returned for exchange is unused, clean, and in their original state and packaging

For exchange, please contact Customer Service

Please keep your invoice safe and intact as it is essential to give the same to the store while getting your product exchanged